All-Clad

Care & Use and Warranty

 
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Care & Use

All-Clad Electrics have specific instructions. Therefore, we would recommend that you read carefully the instructions delivered to you with your product at the time of purchase, and refer to them whenever needed. However, the following instructions will provide you with a basic guide for taking care of your All-Clad Electrics.

Before using for the first time, wash in hot, soapy water with a sponge or dishcloth the non-electrical parts. Rinse in hot water and dry thoroughly.

Electrical Appliances Safety:
Always remove the electrical parts of the appliance before cleaning. Always use the electrical products on a dry, level, heat resistant surface. Be sure your hands are dry when using the product. To prevent personal injury or property damage, inspect cordset for damage or wear before each use. Do not use your product if it or its cord has been damaged or if it is not working properly. 

Salt Damage:
To avoid the formation of small white dots or pits, bring liquids to a boil before adding salt, then stir well. Or, add salt after food has started to cook. Pitting does not interfere with cooking performance but can diminish the beauty of the stainless steel.

Prevent Water Spotting:
After washing, rinse in hot water and dry immediately.

Discoloration:
Overheating can cause brown or blue stains. Food films, if not removed, will cause discoloration on the pot when it is reheated. Large amounts of iron content in your water may cause your pot to look rusty.

*All-Clad spare parts for electrics can also be found at www.shopall-clad.com

ALWAYS USE OVEN MITTS when lifting lids, handles or the appliance itself. 

Service Centers for All-Clad Electrics

AR - Vanness Small Appliance Repair
         11121 North Rodney Parham Road, Suite 32B
         Little Rock, AR 72212-4107
         Phone: (501) 666-0668

CA - CES Concord
         1170-G Burnett Avenue
         Concord, CA 94520
         Phone: (925) 827-1011

         CES Covina
         612 South Shoppers Lane
         Covina, CA 91723
         Phone: (626) 915-4935

CO- Nelson Appliance
         1220 East Filmore Street
         Colorado Springs, CO 80907
         Phone: (719) 635-1928

FL -  Goodman's
         10914 NW 33rd Street, Suite 107
         Miami, FL 33172
         Phone: (305) 278-8822

MD- Waters Appliance
         216 East Diamond Avenue
         Gaithersburg, MD 20877
         Phone: (301) 258-7500

NY - Turnpike Appliance
         3495A Lawson Blvd.
         Oceanside, NY 11572
         Phone: (516) 486-5700

WA- Action Small Appliance
         1500 145th Place SE
         Bellevue, WA 98007
         Phone: (425) 643-9806

Cleaning

The Slow Cooker:
Please refer to the instruction manual for complete information.
Make sure your slow cooker is unplugged, and has cooled down, before cleaning the unit.
NOTE:
- Never submerge heating unit in water or any other liquid.
- Do not use scouring pads or hard abrasive powder to clean.

TO CLEAN METAL HOUSING
- The outside shell may be cleaned with a soft cloth and warm soapy water, then wiping dry.
- Please do not use abrasive cleansers.

TO CLEAN NONSTICK CAST ALUMINUM INSERT AND STAINLESS STEEL LID
-The removable insert and stainless steel lid go safely into the dishwasher, or may be washed in hot, soapy water.
-Do not use abrasive cleaning compounds.
-A cloth, a sponge or rubber spatula will usually remove most residue. To remove water spots and other stains, use a non-abrasive cleaner.
-To preserve the insert's non-stick properties longer, do not use any metal tools.
-Browning that may appear after prolonged use, however your insert is still safe to use.
-We guarantee that the non-stick coating complies with regulations regarding materials coming into contact with foods products.
- Do not use scouring pads or hard abrasive powder to clean the non-stick insert.

Warranty

All-Clad Limited One Year Warranty: 
During one year from date of purchase, All-Clad guarantees to repair or replace any item found defective in material, construction or workmanship under normal use and following care and use instructions. This excludes damage from misuse or abuse. Minor imperfections and slight color variations are normal. Please refer to the booklet delivered with your electrical product for details.
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