23'' Gas Griddle, with Lid and Cart, Two burner

For 4-6 people, the 17'' Table Top Gas Griddle, with Lid, One burner is the ideal size, offering enough cooking space.

For 8-10 people, the 23'' Gas Griddle, with Lid and Cart, Two burner is the ideal size, offering enough cooking space.

For 12-15 people and more, the 29" Gas Griddle with Lid and Cart, Three burner is the ideal size, offering enough cooking space.

A griddle uses a flat surface for even, versatile cooking (eggs, hash brown), while a grill cooks food over open flames on grates.

The maximum temperature is around 572 °F. Heat up time depends on the outside temperature.

• 17'' Table Top Gas Griddle, with Lid, One burner: cooking area 17.13 × 16.54 inches.
• 23'' Gas Griddle, with Lid and Cart, Two burner: cooking area 23.82 × 16.54 inches.
• 29" Gas Griddle with Lid and Cart, Three burner: cooking area 29.29 × 16.54 inches.

All griddles come with a limited 2-year manufacturer’s warranty. Please refer to the product page or user manual for full information.

No, griddles are non-returnable.

If you experience a quality issue, please contact customer service, who will assist you with the next steps. Customer Service Phone Number: 1-800-255-2523

Please contact customer service for assistance. Customer Service Phone Number: 1-800-255-2523

Due to the size and weight, this requires special delivery.

Due to their size, weight, and installation complexity, White Glove Service is required for the 23" and 29" griddles to ensure safe delivery and proper setup.

You will be notified of delivery by phone call.

The technicians will double-check the assembly and setup, but they cannot connect the gas or test the product once installed.

Yes, this you may take delivery only and set it up yourself, however the delivery price will be the same regardless of set up or no set up. We recommend our technicians to assemble it.

If your order includes a griddle and other items, the griddle will ship via LTL freight with White Glove Delivery, while the other cooking products will ship separately via UPS.

Once your order is placed, shipping time depends on your delivery location and your availability for White Glove Service. It may take from 2 to 3 weeks.

If you choose to set the product up yourself, please know that the product comes with an instruction manual. Please note: As outlined elsewhere in our FAQ section, the full White Glove Service fee applies, even if you choose to assemble the griddle yourself.

Before your first cooking session, make sure to clean the griddle thoroughly to remove any residues from manufacturing or shipping.

Use olive oil for seasoning, and apply it sparingly. A thin, even layer is sufficient.

No, placing a pot on the griddle is not recommended, as it may damage the cooking surface and affect performance.

No, cooking with the lid closed is not recommended.

Yes, cooking oil sprays can be used on the griddle.

Only use silicone, wooden, or stainless steel tools to avoid damaging the cooking surface. Do not use sharp objects, such as knives, directly on the surface.

Use oil before cooking to help prevent sticking. Some sticking may still occur, especially with certain foods.

Grease flows into a dedicated grease drainage hole, designed to collect excess fat safely and keep the cooking surface clean.

Please refer to the instruction manual and follow the step-by-step cleaning instructions. Do not use ice on the griddle.

Clean it with a steel wool pad and room-temperature water while it is still hot. You can also use a food-contact approved degreaser once it has cooled down.

No, no parts are dishwasher-safe.

Simply pull out the grease tray, empty it, and clean it before reinserting it.

Yes, using a protective cover.

A cover is not included, but will soon be sold separately.

Let the griddle air-dry completely before using or covering it.

The 23" and 29" gridlles come with wheels. Make sure the wheels are unlocked before moving the griddle.