Return Policy

We'll take care of you

Whether you realized you need a different piece of cookware or had a change of heart, we're here to make sure you are satisfied.

Requirements for returns:

If you need to return your purchase, products can be returned within 45 days of the delivery date for a full refund.

To receive a full refund, products must be returned unused and in their original packaging. Products that show signs of use or are not returned in their original packaging may not qualify for a full refund.

Please note that we cannot accept returns on customized / personalized items.

How to return a product:

If you created an account, please login to initiate a return. If you checked out as a guest, use the guest feature.

Then repack the product in the original packing materials used for shipping, and enclose your completed Return Form.

We will issue a return label for you to send us back your product with the appropriate address.

After your merchandise has been received, we will issue a credit to your initial form of payment. Please allow up to 10 days for your credit to post.

Please note that a fee of $9.95 will be deducted from your refund per return label for open stock items. A fee of $19.95 will be deducted from your refund per return label for cookware sets.