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WARRANTY AND REPAIRS

We Guarantee Them

We take pride in the quality and performance of our products.

 

Our customer service team is here to help, should you encounter an issue with an All-Clad product. Like our cookware, our electric products, accessories, and parts carry a warranty too.

Cookware Limited
Lifetime Warranty

When we say our cookware lasts a lifetime, we mean it, which is why our cookware & bakeware is backed by a lifetime warranty.

Electrics
Limited Warranty

Our kitchen appliances are supported by an extensive authorized service network that offers repairs and spare parts to keep electric products in good shape.

Accessories & Spare Parts Limited Warranty

Any accessories or spare parts used to repair your kitchen appliances or cookware are also eligible for our superb warranty.

Need a repair or spare part? We can fix it!

FREQUENTLY ASKED QUESTIONS

All you need to know about your cookware

Filter through our list of common questions by category and find the answers to your burning questions and information on how to use and care for your cookware.

 

Did you know we also have a page with video tips and tutorials for how to properly care for and use your All-Clad Stainless Steel & Non-stick cookware?

 

All-Clad Care & Use Page

Filter FAQs by product

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BAKEWARE

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Cookware

All-Clad’s fully bonded cookware and bakeware are bonded, engineered, & assembled in the USA. Skilled craftspeople manufacture these products at our Canonsburg, PA factory using high-quality US and imported materials. All-Clad also offers professional kitchen tools, electrics & accessories, impact-bonded & hard-anodized non-stick cookware, and non-stick bakeware sourced from our global factories and meet our rigorous quality and performance specifications.

Each metal has unique attributes like thermal conductivity, corrosion resistance, and ductility. By bonding different metals together, we can combine these various attributes of multiple metals into one material, giving it unique strengths. Cookware largely features two types of bonding: fully bonded (from rim to rim) and on the base alone. Fully bonded cookware is most premium, delivering even heat and stability throughout the entire pan. Bonding on the cookware base alone will improve heat distribution on the cooking surface and protect against warping.

All-Clad's fully bonded cookware is bonded, engineered, and assembled in the USA.

Engineered: Our local team of engineers and metallurgists set and maintain rigorous standards to ensure professional quality, performance, and durability that have become synonymous with the All-Clad brand.
Bonded: From our rolling mill in Canonsburg, PA, we bond various combinations of metal using the finest US and imported materials. Bonding the metals maximizes the strength, thermal performance, and durability of each piece of All-Clad cookware.
Assembled: In the birthplace of the American steel and aluminum industry outside of Pittsburgh, PA, All-Clad skilled craftspeople transform the bonded metal into our beloved cookware by creating blanks, forming them into vessels, buffing and polishing the metal, riveting handles and finally packaging our cookware.

All-Clad backs its products against manufacturer’s defects. If you are having an issue with any of our products, please contact our consumer services department to assist you. Contact Us Here

Wear and tear associated with use are not covered by the warranty. For example, reduced nonstick release, surface scratches, and discoloration. Please visit our care and use videos for advice on how to cook and care for your cookware. See our Care & Use Page

While some may view us as expensive, our loyal customers see the value in investing in All-Clad being we are a prestige cookware brand making professional-grade cookware that should last a lifetime with proper use and care. All-Clad pioneered bonded cookware and is always continuing to research and develop new products to push the boundaries of performance and durability. We source the highest-quality metals and make a lot of our cookware right here in the USA.

The pan has likely become warped or distorted due to being used on too high a heat or the wrong source of heat for the pan. Also never put cold water into a hot pan or submerge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base. If you notice the base is uneven upon purchase, do not use it and contact our Customer Service team for assistance.

A preheated pan and lower flames are the keys to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. You can test to see if your pan is ready by dropping a few drops of water on the pan and seeing if the water "dances" around. After properly preheated, pour in 2-3 teaspoons of cold oil or enough to cover the bottom of the cooking surface. Before adding food, it's best to pat it dry of any moisture and allow it to reach room temperature. When adding food, make sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound that food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high, and sticking may occur. NEVER USE aerosol non-stick sprays.
Check out our Care & Use page for videos on how to properly use your All-Clad cookware.

All-Clad recommends low to medium heat for frying, braising, sautéing, and simmering because All-Clad is ideally crafted to hold heat. High heat should only be used for boiling.​​

If cooking on stainless steel, food may be sticking if you have not preheated the pan prior to cooking, added cold food directly to a hot pan, not used enough oil, or attempted to turn the food before it was ready.

If cooking on nonstick, your pan may have build-up from cooking over time. Try cleaning the surface with All-Clad cookware cleaner or Barkeeper’s Friend and a Scotch-Brite nylon scrubbing pad. This should only be done on rare occasions to revitalize the surface.
Check out our Care & Use page for videos on how to properly care for your All-Clad.

After washing, rinse in hot water and dry immediately with a towel.

Yes. We always recommend before using for the first time to wash in hot, soapy water with a sponge or dishcloth, rinse in hot water, and dry thoroughly. Seasoning of the pan is not required.

To keep your All-Clad looking brand new, we recommend handwashing your cookware with a mild soap/detergent and sponge instead of the dishwasher. High heat and harsh detergents used in dishwashers can corrode and dry out the surface. Please refer to the Product Care & Use document that can be found on the relevant product page on our website or check out our Care & Use page for videos on how to properly care for your All-Clad.

Firstly, always cook on low or low-medium heat, never use a non-stick pan under a grill, and never leave a pan unattended on top of the stove or in the oven. This is to prevent them from overheating which can degrade the non-stick coating. Also do not use metal tools/utensils, abrasive cleaners, or metallic scrubbing pads/brushes as this can scratch the non-stick coating. We recommend you not use aerosol spray oils on your non-stick cookware or any of our cookware pieces. Nonstick cookware is easy to clean and a light hand washing with a mild detergent and soft sponge should do the trick. A mixture of baking soda and water can be used to remove any residual food particles that may be left behind or hard to remove. Again, you can check out our Care & Use page for videos on how to properly care for your All-Clad non-stick pans

Yes, salt can form small white dots or pits on the cookware surface. To avoid this, bring liquids to a boil before adding salt, then stir well. Or, add salt after food has started to cook. Pitting does not interfere with cooking performance but can diminish the beauty of stainless steel.

Overheating can cause brown or blue stains. Food films, if not removed, will cause discoloration on the pot when it is reheated. Large amounts of iron content in your water may cause your pot to look rusty.

Immerse in warm water. Use a fine powder cleanser with water to form a paste. Apply paste using a soft cloth. Rub in a circular motion from the center outward. Wash in hot, soapy water, dry immediately. DO NOT USE oven cleaners or cleansers with chlorine bleach. DO NOT USE steel wool or abrasive pads.
Check out our Care & Use page for videos on how to properly care for your All-Clad.

For daily cleaning warm, soapy water is sufficient. We recommend you clean your All-Clad thoroughly after each use as food films left on the pan may cause discoloration and sticking. To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your All-Clad with a specialist stainless steel cleaning product called "Bar Keepers Friend". To use the Bar Keepers Friend, simply use a soft cloth or sponge and water and make it into a soupy paste. This can be used on the interior, as well as the exterior of your All-Clad. If your water has high iron content, you may notice a rusty discoloration. Use Bar Keepers Friend to remove this.
Check out our Care & Use page for videos on how to properly care for your All-Clad.

Almost all non-stick problems are related to a build-up of a visible and/or invisible layer of cooking residue on the non-stick surface. We recommend cleaning the non-stick with a paste made of equal parts bicarbonate of soda and water. Rub in a circular motion with a non-metallic scrubbing/cleaning pad recommended as being safe for use on non-stick surfaces, or perhaps a soft brush such as a vegetable brush. Then rinse well with water. If the bicarbonate of soda mixture starts turning brown, you are on the right track. Rinse well with cool water and dry. Then condition the non-stick surface by wiping a little vegetable oil around the surface with a paper kitchen towel. Wipe off any excess.
Check out our Care & Use page for videos on how to properly care for your All-Clad non-stick pans.

The polished stainless steel exterior of All-Clad Stainless requires very little care. It may be polished with one of the available commercial stainless steel cleaners, rubbing in a circular motion. Rinse in lukewarm water. We do not recommend using steel wool, steel scouring pads, or harsh detergents. Nylon scrubbing pads are safe to use. You may wash Stainless in the dishwasher.

Again, we recommend hand washing to keep your All-Clad looking and performing at its best but this collection is dishwasher safe for your convenience. With Copper Core, over time you may notice the copper band detail begin to tarnish. We recommend you polish with a copper-approved, commercial cleaner to restore that detail to its original luster.

All tool and utensil materials are safe to use on our bonded stainless steel cookware collections (D3, D5, G5, Copper Core) and ceramic collection (FUSIONTEC). Metal utensils may cause some superficial markings but will not affect the pan’s performance. On any of our non-stick cookware collections (HA1, B1, NS1, Essentials) we recommend you use nylon, plastic, or wood tools and utensils. This is to ensure you do not chip or scratch the non-stick coating which would hinder the performance.

Our handles are made of cast stainless steel which conducts and distributes heat poorly. The length and shape of the handles are designed to prevent the handle from becoming too hot on the stovetop. However, during extended use on the stovetop or in the oven or grill, handles will get hot. Always keep oven gloves & mitts handy to remove your cookware and prevent burning your hand. Users with gas ranges may also want to consider using gloves/mitts as well due to a lot of the heat escaping from the sides of the vessel and hitting the handle directly.

Yes. All of our All-Clad Cookware Collections are oven safe. Our fully bonded stainless steel collections can be put in the oven or broiler for up to 600 degrees Fahrenheit, while our non-stick & natural ceramic collections can be put in the oven up to 500 degrees Fahrenheit.

Our stainless steel collections are All-Clad’s best-selling cookware and the choice of professional and discriminating cooks across the country. This collection features several precisely formulated layers of unique stainless steel, pure aluminum, and aluminum alloys, its bonded construction extends to the base of each side of the pan, ensuring unparalleled heat transfer with no hot spots. The whole exterior layer is magnetic stainless steel making it adapted for all induction cooking.

All-Clad cookware has been engineered to be both durable and high-performance. Most of the weight of our cookware comes from the stainless steel. By using the right thickness of stainless steel, it keeps the product from denting or warping. The secondary weight driver is the pan’s thermal conductor. This layer needs to have a significant thickness for even heat without hot spots. Copper is heavy, but highly conductive, while aluminum is lighter weight and less conductive.

Yes. In fact, All-Clad is one of the best choices for this type of range since our cookware is balanced and the contact surfaces are smooth (the exceptions are our grill pans). The fully bonded construction and superior heat distribution help prevent scorching, which can be a problem with this style of stovetop when using other brands of cookware.

The cooking surface of All-Clad cookware is made from high-quality 18/10 stainless steel, a proprietary formulation of 304-grade stainless steel specially adapted to meet All-Clad specifications regarding grain size, texture, alloy content, and other physical properties that guarantee the superb culinary performance that makes All-Clad the world's finest cookware. All stainless steel used by All-Clad is certified to meet National Standard ISO 9000 (International Organization for Standardization) for all 304 series stainless steel intended for use with food. Every "melt" by our steel suppliers is tested and certified to meet the ASTM 240 (American Society for Testing and Materials) standards.

The following current list of All-Clad collections are induction capable - D3 (all versions), D5, Copper Core, B1, HA1, NS1, and FUSIONTEC. If unsure, a magnet will stick to the bottom of an induction-compatible pan. Be sure to select the pan with a base as closely sized to the burner as possible.

Yes, but different cookware collections have different temperature limits:
- Essentials, B1, HA1, NS1, and FUSIONTEC collections are oven safe to 500 degrees Fahrenheit, but should not be used under the broiler.
- D3 (all versions), D5, G5, and Copper Core collections are oven safe up to 600 degrees Fahrenheit. Extended use in the oven over 500 degrees Fahrenheit can cause stainless steel to discolor but will not affect its performance.

Stainless steel lids are oven safe up to 600 degrees, but glass lids should only be in the oven up to 350 degrees Fahrenheit.

    • General
      • Is All-Clad made in the USA?
        • All-Clad’s fully bonded cookware and bakeware are bonded, engineered, & assembled in the USA. Skilled craftspeople manufacture these products at our Canonsburg, PA factory using high-quality US and imported materials. All-Clad also offers professional kitchen tools, electrics & accessories, impact-bonded & hard-anodized non-stick cookware, and non-stick bakeware sourced from our global factories and meet our rigorous quality and performance specifications.

      • What is bonded cookware?
        • Each metal has unique attributes like thermal conductivity, corrosion resistance, and ductility. By bonding different metals together, we can combine these various attributes of multiple metals into one material, giving it unique strengths. Cookware largely features two types of bonding: fully bonded (from rim to rim) and on the base alone. Fully bonded cookware is most premium, delivering even heat and stability throughout the entire pan. Bonding on the cookware base alone will improve heat distribution on the cooking surface and protect against warping.

      • What is bonded, engineered & assembled in USA?
        • All-Clad's fully bonded cookware is bonded, engineered, and assembled in the USA.

          Engineered: Our local team of engineers and metallurgists set and maintain rigorous standards to ensure professional quality, performance, and durability that have become synonymous with the All-Clad brand.
          Bonded: From our rolling mill in Canonsburg, PA, we bond various combinations of metal using the finest US and imported materials. Bonding the metals maximizes the strength, thermal performance, and durability of each piece of All-Clad cookware.
          Assembled: In the birthplace of the American steel and aluminum industry outside of Pittsburgh, PA, All-Clad skilled craftspeople transform the bonded metal into our beloved cookware by creating blanks, forming them into vessels, buffing and polishing the metal, riveting handles and finally packaging our cookware.

      • What is covered by the All-Clad Cookware Limited Lifetime Warranty?
        • All-Clad backs its products against manufacturer’s defects. If you are having an issue with any of our products, please contact our consumer services department to assist you. Contact Us Here

          Wear and tear associated with use are not covered by the warranty. For example, reduced nonstick release, surface scratches, and discoloration. Please visit our care and use videos for advice on how to cook and care for your cookware. See our Care & Use Page

      • Is non-stick safe?
        • All-Clad’s non-stick surfaces do not have harmful PFOA gases. The quality of our cookware eliminates hot spots that can damage non-stick and cause the surface to burn and flake off. When used responsibly, non-stick cookware poses no threat to people or animals and can be useful in creating a healthy and well-balanced diet by minimizing the amount of fats and oils needed.

      • Why is All-Clad so expensive?
        • While some may view us as expensive, our loyal customers see the value in investing in All-Clad being we are a prestige cookware brand making professional-grade cookware that should last a lifetime with proper use and care. All-Clad pioneered bonded cookware and is always continuing to research and develop new products to push the boundaries of performance and durability. We source the highest-quality metals and make a lot of our cookware right here in the USA.

      • Why has the base of my pan become wobbly or not even?
        • The pan has likely become warped or distorted due to being used on too high a heat or the wrong source of heat for the pan. Also never put cold water into a hot pan or submerge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base. If you notice the base is uneven upon purchase, do not use it and contact our Customer Service team for assistance.

    • How to Use
      • How can I prevent sticking when cooking on stainless steel?
        • A preheated pan and lower flames are the keys to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. You can test to see if your pan is ready by dropping a few drops of water on the pan and seeing if the water "dances" around. After properly preheated, pour in 2-3 teaspoons of cold oil or enough to cover the bottom of the cooking surface. Before adding food, it's best to pat it dry of any moisture and allow it to reach room temperature. When adding food, make sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound that food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high, and sticking may occur. NEVER USE aerosol non-stick sprays.
          Check out our Care & Use page for videos on how to properly use your All-Clad cookware.

      • What heat setting should I use when cooking?
        • All-Clad recommends low to medium heat for frying, braising, sautéing, and simmering because All-Clad is ideally crafted to hold heat. High heat should only be used for boiling.​​

      • What do I do if the food is sticking?
        • If cooking on stainless steel, food may be sticking if you have not preheated the pan prior to cooking, added cold food directly to a hot pan, not used enough oil, or attempted to turn the food before it was ready.

          If cooking on nonstick, your pan may have build-up from cooking over time. Try cleaning the surface with All-Clad cookware cleaner or Barkeeper’s Friend and a Scotch-Brite nylon scrubbing pad. This should only be done on rare occasions to revitalize the surface.
          Check out our Care & Use page for videos on how to properly care for your All-Clad.

      • How do I prevent water spotting?
        • After washing, rinse in hot water and dry immediately with a towel.

      • Do I need to do anything prior to first use?
        • Yes. We always recommend before using for the first time to wash in hot, soapy water with a sponge or dishcloth, rinse in hot water, and dry thoroughly. Seasoning of the pan is not required.

    • Cleaning & Care
      • Is All-Clad cookware dishwasher safe?
        • To keep your All-Clad looking brand new, we recommend handwashing your cookware with a mild soap/detergent and sponge instead of the dishwasher. High heat and harsh detergents used in dishwashers can corrode and dry out the surface. Please refer to the Product Care & Use document that can be found on the relevant product page on our website or check out our Care & Use page for videos on how to properly care for your All-Clad.

      • How do you care for non-stick pans?
        • Firstly, always cook on low or low-medium heat, never use a non-stick pan under a grill, and never leave a pan unattended on top of the stove or in the oven. This is to prevent them from overheating which can degrade the non-stick coating. Also do not use metal tools/utensils, abrasive cleaners, or metallic scrubbing pads/brushes as this can scratch the non-stick coating. We recommend you not use aerosol spray oils on your non-stick cookware or any of our cookware pieces. While our non-stick cookware is dishwasher safe, we feel unnecessary due to how easy it is to clean. A light hand washing with a mild detergent and soft sponge should do the trick. A mixture of baking soda and water can be used to remove any residual food particles that may be left behind or hard to remove. Again, you can check out our Care & Use page for videos on how to properly care for your All-Clad non-stick pans

      • Will salt damage my cookware?
        • Yes, salt can form small white dots or pits on the cookware surface. To avoid this, bring liquids to a boil before adding salt, then stir well. Or, add salt after food has started to cook. Pitting does not interfere with cooking performance but can diminish the beauty of stainless steel.

      • Why is my pan discolored after use?
        • Overheating can cause brown or blue stains. Food films, if not removed, will cause discoloration on the pot when it is reheated. Large amounts of iron content in your water may cause your pot to look rusty.

      • How do I clean the interior of my pan?
        • Immerse in warm water. Use a fine powder cleanser with water to form a paste. Apply paste using a soft cloth. Rub in a circular motion from the center outward. Wash in hot, soapy water, dry immediately. DO NOT USE oven cleaners or cleansers with chlorine bleach. DO NOT USE steel wool or abrasive pads.
          Check out our Care & Use page for videos on how to properly care for your All-Clad.

      • How do I clean my All-Clad cookware?
        • For daily cleaning warm, soapy water is sufficient. We recommend you clean your All-Clad thoroughly after each use as food films left on the pan may cause discoloration and sticking. To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your All-Clad with a specialist stainless steel cleaning product called "Bar Keepers Friend". To use the Bar Keepers Friend, simply use a soft cloth or sponge and water and make it into a soupy paste. This can be used on the interior, as well as the exterior of your All-Clad. If your water has high iron content, you may notice a rusty discoloration. Use Bar Keepers Friend to remove this.
          Check out our Care & Use page for videos on how to properly care for your All-Clad.

      • How do I clean the non-stick coating?
        • Almost all non-stick problems are related to a build-up of a visible and/or invisible layer of cooking residue on the non-stick surface. We recommend cleaning the non-stick with a paste made of equal parts bicarbonate of soda and water. Rub in a circular motion with a non-metallic scrubbing/cleaning pad recommended as being safe for use on non-stick surfaces, or perhaps a soft brush such as a vegetable brush. Then rinse well with water. If the bicarbonate of soda mixture starts turning brown, you are on the right track. Rinse well with cool water and dry. Then condition the non-stick surface by wiping a little vegetable oil around the surface with a paper kitchen towel. Wipe off any excess.
          Check out our Care & Use page for videos on how to properly care for your All-Clad non-stick pans.

      • How do I clean the exterior of my pan?
        • The polished stainless steel exterior of All-Clad Stainless requires very little care. It may be polished with one of the available commercial stainless steel cleaners, rubbing in a circular motion. Rinse in lukewarm water. We do not recommend using steel wool, steel scouring pads, or harsh detergents. Nylon scrubbing pads are safe to use. You may wash Stainless in the dishwasher.

      • How do I clean my Copper Core cookware?
        • Again, we recommend hand washing to keep your All-Clad looking and performing at its best but this collection is dishwasher safe for your convenience. With Copper Core, over time you may notice the copper band detail begin to tarnish. We recommend you polish with a copper-approved, commercial cleaner to restore that detail to its original luster.

      • What type of tools or utensils do I need to use (metal, nylon, wood)?
        • All tool and utensil materials are safe to use on our bonded stainless steel cookware collections (D3, D5, G5, Copper Core) and ceramic collection (FUSIONTEC). Metal utensils may cause some superficial markings but will not affect the pan’s performance. On any of our non-stick cookware collections (HA1, B1, NS1, Essentials) we recommend you use nylon, plastic, or wood tools and utensils. This is to ensure you do not chip or scratch the non-stick coating which would hinder the performance.

    • Technical
      • Do the handles get hot?
        • Our handles are made of cast stainless steel which conducts and distributes heat poorly. The length and shape of the handles are designed to prevent the handle from becoming too hot on the stovetop. However, during extended use on the stovetop or in the oven or grill, handles will get hot. Always keep oven gloves & mitts handy to remove your cookware and prevent burning your hand. Users with gas ranges may also want to consider using gloves/mitts as well due to a lot of the heat escaping from the sides of the vessel and hitting the handle directly.

      • Is All-Clad cookware oven-safe?
        • Yes. All of our All-Clad Cookware Collections are oven safe. Our fully bonded stainless steel collections can be put in the oven or broiler for up to 600 degrees Fahrenheit, while our non-stick & natural ceramic collections can be put in the oven up to 500 degrees Fahrenheit.

      • Why do you use Stainless Steel?
        • Our stainless steel collections are All-Clad’s best-selling cookware and the choice of professional and discriminating cooks across the country. This collection features several precisely formulated layers of unique stainless steel, pure aluminum, and aluminum alloys, its bonded construction extends to the base of each side of the pan, ensuring unparalleled heat transfer with no hot spots. The whole exterior layer is magnetic stainless steel making it adapted for all induction cooking.

      • Why is All-Clad cookware so heavy?
        • All-Clad cookware has been engineered to be both durable and high-performance. Most of the weight of our cookware comes from the stainless steel. By using the right thickness of stainless steel, it keeps the product from denting or warping. The secondary weight driver is the pan’s thermal conductor. This layer needs to have a significant thickness for even heat without hot spots. Copper is heavy, but highly conductive, while aluminum is lighter weight and less conductive.

      • Can All-Clad cookware be used on a ceramic range?
        • Yes. In fact, All-Clad is one of the best choices for this type of range since our cookware is balanced and the contact surfaces are smooth (the exceptions are our grill pans). The fully bonded construction and superior heat distribution help prevent scorching, which can be a problem with this style of stovetop when using other brands of cookware.

      • What is the stainless cooking surface in All-Clad cookware made of and how is it tested to ensure quality?
        • The cooking surface of All-Clad cookware is made from high-quality 18/10 stainless steel, a proprietary formulation of 304-grade stainless steel specially adapted to meet All-Clad specifications regarding grain size, texture, alloy content, and other physical properties that guarantee the superb culinary performance that makes All-Clad the world's finest cookware. All stainless steel used by All-Clad is certified to meet National Standard ISO 9000 (International Organization for Standardization) for all 304 series stainless steel intended for use with food. Every "melt" by our steel suppliers is tested and certified to meet the ASTM 240 (American Society for Testing and Materials) standards.

      • Is All-Clad cookware induction capable?
        • The following current list of All-Clad collections are induction capable - D3 (all versions), D5, Copper Core, B1, HA1, NS1, and FUSIONTEC. If unsure, a magnet will stick to the bottom of an induction-compatible pan. Be sure to select the pan with a base as closely sized to the burner as possible.

      • Can I put my All-Clad cookware in the oven?
        • Yes, but different cookware collections have different temperature limits:
          - Essentials, B1, HA1, NS1, and FUSIONTEC collections are oven safe to 500 degrees Fahrenheit, but should not be used under the broiler.
          - D3 (all versions), D5, G5, and Copper Core collections are oven safe up to 600 degrees Fahrenheit. Extended use in the oven over 500 degrees Fahrenheit can cause stainless steel to discolor but will not affect its performance.

          Stainless steel lids are oven safe up to 600 degrees, but glass lids should only be in the oven up to 350 degrees Fahrenheit.

Electrics

Yes, all All-Clad electric appliances will have a feature to stop cooking at any time or you may disconnect it from the power source.

Our slow cooker inserts made of aluminum and cast aluminum are stovetop compatible. If you are unsure of the insert material of your slow cooker, please consult the user manual that came with the product.

Aside from our immersion blenders and cordless hand blenders, there is no need to watch your All-Clad electric appliance while in use. For most of the appliances, you simply need to select a program and the appliance will do the rest. When the preparation will be done, the All-Clad machine will stop cooking/ baking/ toasting automatically. Some will even give off an audible tone. Our slow cookers will automatically turn to keep warm mode for some time before turning off.

Most of our All-Clad kitchen electric appliances are smart appliances and will stop cooking automatically when the desired program is complete. Please consult the included User Manual for further details.

Our slow cookers with ceramic or aluminum inserts are dishwasher safe. We recommend handwashing our cast aluminum inserts which are found in our Gourmet lines.

We recommend you clean your All-Clad product thoroughly after each use as food films left on the appliance surface may cause discoloration and sticking. For daily cleaning warm, soapy water is sufficient. For more information, please refer to the Use & Care instructions that came in the box, or can be found on our website product pages.

All tool and utensil materials are safe to use on Stainless Steel surfaces. On non-stick and cast aluminum surfaces (waffle makers' plates, electric cookers inserts) we recommend you use nylon, plastic, or wood tools and utensils. This is to ensure you do not chip or scratch the coating which would hinder the performance.

Most of our All-Clad kitchen electrics are made in China. This is because of manufacturing constraints that exist in our Canonsburg, PA factory. Rest assured that these products are manufactured by select partners overseas, carefully qualified by All-Clad to withhold the highest quality standards with robust quality control measures.

The maximum voltage of All-Clad electric appliances is 120 V, the minimum voltage is 110 V.

Yes but only if you use the relevant adapter for the country you are in. Most countries outside the US have different voltages which if plugged directly in could short your electric appliance or cause fire. Please use caution and ensure you have the correct adapter before plugging in your appliance.

Bakeware

The use of plastic, nylon, silicone or wooden utensils is recommended. The use of metal utensils may scratch the non-stick surface. For stainless bakeware, all types of utensils can be used. Do not use knives or other utensils with sharp edges.

All All-Clad bakeware has a Limited Lifetime warranty. All-Clad guarantees to repair or replace any items found defective in material, construction, or workmanship.

The use of non-stick cooking sprays is NOT recommended as propellants in the sprays can damage the surface.

For our D3 Stainless Ovenware line, we suggest lightly oiling the pan before use. Parchment paper can also be used but is not required. For our Pro-Release Bakeware line, no oils are required for repeat usage due to the ceramic, non-stick coating.

D3 Stainless bakeware is designed to be used in the oven, not for stovetop use. But it can be lightly used on a stovetop to quickly melt butter or for similar warming needs.

Before the first use, wash bakeware in hot soapy water with a sponge or dishcloth. Rinse in hot water and dry thoroughly. For our Pro-Release Bakeware, after the initial cleaning, wipe the cooking surface with a small amount of cooking oil on a paper towel, then wipe off.

Handwashing is recommended to maintain the ovenware's beauty and non-stick performance (Pro-Release Collection).

We do not recommend using steel wool, steel scouring pads, or harsh detergents. Nylon scrubbing pads are safe to use. All-Clad bakeware is dishwasher safe, but to prolong the life and appearance of your bakeware, we recommend hand washing since some automatic dishwasher detergent may contain very harsh and corrosive ingredients for your bakeware.

Our D3 Stainless bakeware is oven and broiler safe up to 600 degrees Fahrenheit. Our Pro-Release bakeware is oven safe up to 450 degrees Fahrenheit.

Yes, All-Clad bakeware is convection oven safe.

  • General
    • What types of utensils are best to use?
      • The use of plastic, nylon, silicone or wooden utensils is recommended. The use of metal utensils may scratch the non-stick surface. For stainless bakeware, all types of utensils can be used. Do not use knives or other utensils with sharp edges.

    • Does All-Clad provide a warranty for its bakeware?
      • All All-Clad bakeware has a Limited Lifetime warranty. All-Clad guarantees to repair or replace any items found defective in material, construction, or workmanship.

  • How to Use
    • Can I use non-stick cooking sprays on my All-Clad bakeware?
      • The use of non-stick cooking sprays is NOT recommended as propellants in the sprays can damage the surface.

    • Do I have to add oil or parchment paper?
      • For our D3 Stainless Ovenware line, we suggest lightly oiling the pan before use. Parchment paper can also be used but is not required. For our Pro-Release Bakeware line, no oils are required for repeat usage due to the ceramic, non-stick coating.

    • Can D3 Stainless bakeware be used on a stovetop?
      • D3 Stainless bakeware is designed to be used in the oven, not for stovetop use. But it can be lightly used on a stovetop to quickly melt butter or for similar warming needs.

  • Cleaning & Care
    • Should I wash my bakeware before the first use?
      • Before the first use, wash bakeware in hot soapy water with a sponge or dishcloth. Rinse in hot water and dry thoroughly. For our Pro-Release Bakeware, after the initial cleaning, wipe the cooking surface with a small amount of cooking oil on a paper towel, then wipe off.

    • Is All-Clad bakeware dishwasher safe?
      • Handwashing is recommended to maintain the ovenware's beauty and non-stick performance (Pro-Release Collection).

    • How should I clean All-Clad bakeware?
      • We do not recommend using steel wool, steel scouring pads, or harsh detergents. Nylon scrubbing pads are safe to use. All-Clad bakeware is dishwasher safe, but to prolong the life and appearance of your bakeware, we recommend hand washing since some automatic dishwasher detergent may contain very harsh and corrosive ingredients for your bakeware.

  • Technical
    • What is the maximum temperature I can use my All-Clad bakeware at?
      • Our D3 Stainless bakeware is oven and broiler safe up to 600 degrees Fahrenheit. Our Pro-Release bakeware is oven safe up to 450 degrees Fahrenheit.

    • Can I use All-Clad bakeware in convection ovens?
      • Yes, All-Clad bakeware is convection oven safe.

    • Is All-Clad bakeware PFOA and PTFE free?
      • Yes, all All-Clad products are made with materials and ingredients free of PFOA & PTFE.

Tools & Accessories

For your convenience, we have created tools set collections that include tools and utensils needed for different cookware and types of dishes. We offer a variety of toolsets that would suit you best based on your cooking needs and the type of your cookware (Stainless or Non-stick).

All-Clad provides a Limited Warranty for all types of its kitchen tools, accessories, and utensils. Please check our Warranty page for full details on our warranties.

All tool and utensil materials are safe to use on our fully bonded stainless steel cookware & natural ceramic collections (D3, D5, Copper Core, FUSIONTEC). On any of our non-stick cookware collections (HA1, B1, NS1, Essentials) we recommend you use nylon, silicone, plastic, or wood tools and utensils. This is to ensure you do not chip or scratch the non-stick coating which would hinder the performance and the life of the pan.

Yes, all All-Clad tools are dishwasher safe.

For daily cleaning warm, soapy water is sufficient. We recommend you clean your All-Clad thoroughly after each use as food films left on the tools and accessories may cause discoloration and sticking. To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your All-Clad with a specialist stainless steel cleaning product called "Bar Keepers Friend". To use the Bar Keepers Friend, simply use a soft cloth or sponge and water and make it into a soupy paste. This can be used on the interior, as well as the exterior of your All-Clad. If your water has high iron content, you may notice a rusty discoloration. Use Bar Keepers Friend to remove this. Please also refer to the Use & Care section of this page. Avoid using steel wool, steel scouring pads, or harsh detergents.

No, all All-Clad tools and utensils are made of high-quality heat-resistant materials that are safe to use with hot cookware. Stainless tools are heat-resistant to any temperature however that can get hot to the touch so we recommend proper protective equipment if required. Silicon tools can be used with heat up to 450 degrees Fahrenheit. Non-stick utensils are heat-resistant to 440 degrees Fahrenheit.

Our line of tools and accessories are currently manufactured in global factories qualified by All-Clad to withhold the highest quality standards with robust quality control measures.